The fastest way to resolve most routine issues is online, not by phone. The IRS phone lines often have wait times exceeding 60 minutes.

We recommend using these official digital tools first:

• For Refund Status: Use the Where’s My Refund? tool. You will need your Social Security number, filing status, and exact refund amount. (Note: Please allow 21 days for e-filed returns and 6+ weeks for paper returns before checking).

• For Notices & Balances: Create an IRS Online Account. This secure portal allows you to view your balance, see digital copies of notices, and make payments without waiting on hold.

• Businesses: 800-829-4933.

• Tip: The best times to call are generally early morning (7–8 a.m.) or later in the week (Wednesday–Thursday). Be prepared to wait, and have your prior-year tax return available for identity verification.